rpc Key Values

All our work is undertaken within a framework of key values and behaviours with the simple aim of making the Company a great Company to do business with and a great place to work.

Put simply they are:

• Trust, Respect and Integrity

• Customer Focus

• Commercial Focus

• Empowerment and Accountability

• Employee Fulfilment

They are broken down as follows:

Trust Respect and Integrity

• Always acting with integrity, courtesy, politeness and decency towards others
• Treat Candidates as individuals with courtesy and respect always and maintain the confidentiality of any information of a Candidate
• Being ethical and legal and treating others equally, irrespective of race, sex, age, sexual orientation, gender reassignment, marital or civil partnership status, disability, colour, nationality, ethnic or national origin, religion or belief or political beliefs
• Build effective partnerships with Clients which reflect a strong mutual commitment to the task in hand as well as mutual trust, candour and responsiveness
• Treating others as you would wish to be treated yourself

Customer Focus

• Recognising our Client’s and their requirements – internal and external
• A commitment to achieve the best results
• Understanding our Client’s needs; listening to their views and feedback; anticipating changes and trends and acting where relevant
• Fulfilling our commitments to our Clients
• Responding promptly to requests and any changing requirements

Commercial Focus

• Commercially Viable
• Honest and Trustworthy
• Ethical and Legal
• Flexible and Adaptable
• Service Focussed
• Willing to go the extra… (whatever that may be)

Empowerment and Accountability

• Agreeing individual and team objectives in conjunction with our overall goals and targets
• Constantly seeking development of our people and providing the necessary training
• Recognising and channelling the strengths of individuals and encouraging their contributions to the team effort
• Taking responsibility for providing solutions
• Holding ourselves accountable for our actions

Employee Fulfilment

• Creating good working conditions
• Ensuring two-way communication is used when planning and decision-making wherever possible
• Listening and responding to ideas, views and feelings
• Creating an environment where people can enjoy their work and have fun